Let Them Respond FirstThe biggest flaw leading to failing to close the sale is the inability to know when and how to ask for it and then be quiet. Let me know if you have any questions. But, you need to know how to program that software with the right business rules. I even know people that politely tell their guest(s) they are going to eat and then make clear with their body language that the guest(s) should leave. There are many ways to build impulse and increase customer sales. Or, if there is an entrenched competitor, cut them out of the equation with a materially better price. It takes practice and discipline to push those anxious thoughts out of your mind which is why I find meditation so beneficial. It’s a skill that takes time to learn and needs constant practice. Remember, no one can close 100% of the time.

Job specs, probationary periods, reviews, counselling sessions, appraisals and the disciplinary procedures are all useful performance and behaviour tools when used correctly and at the right time. Often times salespeople are so excited about the “what” they are selling, that they don’t focus on the more important benefits of “why” a customer would want to buy it. Another reason people don’t get back to you, is they don’t like what you have to say. If you get to a dead end with one person in the department, start again with another person in the department. And then along came the iPhone, and you got all three in one? But, if you are dragged down into one of those ugly situations, as discussed herein, don’t just take the “ass whooping” lying down. If somebody is not getting back to you, often times it is because they are the wrong person in their organization to make decisions about your product or service. I’m very focused on getting stuff done.

As many owners of SMEs and one-man enterprises will attest, getting past the stage of it just being you running the business can be a difficult thing to overcome. We added client testimonials and reference information of customers that had worked with both companies and had been “bamboozled” by our competitor (again on a no names basis), and came running back to our client. But, even worse, they would completely lie to customers, about my client with ridiculous made-up stories designed to create fear or give the customer a reason to move their business. That is where I drew the line you should never cross: you just don’t lie in business. We didn’t call the competitor out by name, we didn’t do it in a negatively intended tone, and most importantly, we did not lie to try and win business! Or, if the CMO won’t listen to your pitch, try calling their CFO to talk about the cost savings or revenue lift they can expect from your product, so the CFO can help you get the attention of their CMO. As a sales team, there is a need to be more proactive; build and maintain strong relationships; work harder and smarter than your competitors; and accomplish all this without increasing your cost of the sale.

35,000 per annum, and as the work experience increases the salary range also rises. If you live in fear of rejection, then life will reject you by default. Most jewellery stores will also offer professional jewellery cleaning as part of their in-house services. Some stores offer a free delivery after a certain amount value. 100% chemical free. “Liquid mother nature”.. And, if all else fails, everybody loves a free lunch, golf invitation or tickets to the ballgame. And, worth adding, we did NOT go to the point of “no holds barred”. Simplify your pitch to the point you are helping them understand you are selling a need-to-have “painkiller” for their problems, not a nice-to-have “vitamin”. And, we designed a lower-price point version of our product, to take the pricing discrepancy away. And, the good news . Given how important good selling techniques are to driving revenues, I am shocked how many entrepreneurs and salespeople are just bad at working their leads. When salespeople feel connected to their Sales Manager, they are more productive.